Australian Government Hearing Services Program
Total Care Hearing Victoria is an accredited service provider to the Australian Government Hearing Services Program (HSP).
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The Australian Government Hearing Services Program aims to reduce the impact of hearing loss, by providing eligible clients with access to a range of hearing services which can include a comprehensive hearing assessment, and annual reviews, as well as, where appropriate, fully or partially subsidised hearing aids and an optional subsidised annual maintenance agreement fee to cover repairs, servicing and batteries to support your hearing aids.
Services you may be entitled to as part of the Hearing Services Program:
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A comprehensive hearing assessment by our highly trained and qualified Audiometrist.
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Advice on managing hearing difficulties and looking after your hearing via annual reviews.
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If the hearing test assessment indicates that you have hearing loss, your clinician will recommend an appropriate hearing solution that may include a hearing aid that meets your hearing and lifestyle needs.
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Access to a wide range of quality fully subsidised hearing devices, made by leading manufacturers
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If you are fitted with a hearing device, you will receive advice on how to achieve maximum benefit from your device
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If you have complex hearing problems, your clinician may recommend additional services to meet your hearing healthcare needs.
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If you are already a client of the program, new hearing aids will only be fitted if your current hearing aids are no longer meeting your clinical requirements, as assessed by your Audiometrist.
Eligibility for the Hearing Services Program?
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You may be eligible for a voucher under the Hearing Services Program. The voucher is issued to eligible clients of the Hearing Services Program enabling them to have their hearing tested and hearing aids reviewed.
You may be eligible if you are an Australian citizen or permanent resident 21 years or older, and if you are:
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A pensioner concession card holder.
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A Department of Veterans Affairs Gold Card holder.
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A Department of Veteran Affairs White Card holder issued for specific conditions that include hearing loss.
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Dependent of a person in one of the above categories.
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A member of the Australian Defence Force.
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Referred by a Disability Employment services Program
You can check if you are eligible by using the eligibility checker on the Australian Government Hearing Services website. www.hearingservices.gov.au
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Not eligible, we can still help.
We also provide high quality services to private clients at competitve low prices. We encourage you to check with your private health insurance provider if you have any entitlements for hearing services or Hearing aids.